Baggage Service and Delivery

Service Introduction

SF Express has always been innovative, with our strong self-operated distribution network, we always bring our customers quality and caring services。 Whatever the occasion may be of your visit to or out of Hong Kong, let us take care of your baggage with our range of Baggage Delivery Services to or from the airport and hotels。


Baggage Storage and Delivery Service

You could store your baggage(s) or directly send it to designated hotels by visiting our Baggage Service and Delivery Service Counter located at Terminal 2, Hong Kong International Airport. Besides, our Outbound Delivery Service is available for you to directly send your baggage(s) from designated hotels to the airport. For Baggage Delivery Service, each baggage delivery has a waybill number for track and trace. Details are as below:


Location Mainland/ Macao Transport Centre, Arrivals Level (L3), Terminal 2 (Non-restricted Area)
Business Hours 5:30 a。m。 to 1:30 a。m。 (The Next Day)


1。 Baggage Delivery Service


Inbound Delivery Service

(Airport > Designated Hotels)

Outbound Delivery Service

(Designated Hotels > Airport)

Service Charges First Baggage: HKD 180; Every Subsequent Baggage: HKD 120
Service Scope Designated hotels Designated hotels (coming soon)
Daily Baggage Delivery Time and Estimated Arrival Time

First session:

Delivery Time: 11:30 a.m.

Estimated Arrival Time: before 3:30p.m.


Second session:

Delivery Time: 4:30 p。m。

Estimated Arrival Time: before 8:30 p.m.

First session:

Cut-off Time: 09:00 a.m.

Baggage Collection Time: 09:30 a。m。

Estimated Arrival Time: before 1:30 p。m。

(Customers could enjoy FREE storage time till 3:30 p.m.)


Second session:

Cut-off Time: 11:00 a.m.

Baggage Collection Time: 11:30 a。m。

Estimated Arrival Time: before 3:30 p。m。

(Customers could enjoy FREE storage time till 5:30 p.m.)


Remarks: Customer is required to leave their baggage(s) at Hotel Concierge 15 minutes prior to the baggage Collection Time. 

Length Limitation L+W+H ≤ 199 cm and every single length≤170 cm (per baggage)
Weight Limitation  Each baggage: ≤30KG


2. Baggage Storage Service

Service Charges HKD 12 per hour; Max. HKD 140 per day
Length Limitation L+W+H ≤ 199 cm and every single length≤170 cm (Per baggage)


3. Ordering Procedures


More Baggage Delivery Services will be launched soon. Please stay tuned!


For Track & Trace, please click here

For Prohibited Item, please click here

For Terms and Conditions, please click here